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Commercial kitchen equipment · Multi-brand operation

Kumar Equipments (India) Pvt. Ltd

Distributed teams faced order lifecycle gaps and dispatch discrepancies.

Documented shift

Dispatch discrepancies eliminated

Full case study

Industry

Commercial kitchen equipment

Locations

Dwarka Delhi, Bhiwadi & Manesar Haryana, Bengaluru Karnataka

Operating space

1000–5000 Sq Ft

About the business

A closer look at the operation.

Kumar Equipments (India) Pvt. Ltd is a multi-brand commercial kitchen equipment business with locations in Dwarka, Delhi, Bhiwadi and Manesar, Haryana, and Bengaluru, Karnataka. The team sets up commercial kitchens for MNCs like Google.

The challenge

Order dispatch discrepancies and order management were recurring challenges.

The order lifecycle was long, moving across distributed warehouses and teams.

The Orbiter9 solution

Moved warehousing from Excel to Orbiter9.

Added inter-warehouse transfers and multiple warehouses under one account, with dashboards and access-based controls.

Documented results

The numbers that changed the conversation.

Improved

fulfilment cycle

Eliminated

dispatch discrepancies

Reduced

manual intervention across distributed teams

“Orbiter9 has really helped us manage our orders in a much better way. My intervention in order management has reduced significantly, Thanks to the Orbiter9 system and team.”

— Akash Singh (Business Promoter)

Inside the workflow

The screens behind the shift.

Orbiter9 dashboard with operational summaries

A dashboard that brings the operation into one view.

Orbiter9 B2B order screen

Orders and fulfilment with the right context at hand.

Case study material

Read the full case study

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